STAY WARM
AND SNUG ALL
WINTER LONG.
Reserve today and well move you from cold to cosy in one easy winter move.
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STAY WARM
All you need to know about buying a new home with Crest Nicholson
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Striving to offer the highest level of customer service
We always strive to offer the highest level of customer service in order to ensure that your experience with us is as smooth and as trouble free as possible.
As a trusted new homes developer, we follow consumer codes. These codes benefit both home builders and buyers, because they reinforce best practice and ensure that the level of information and customer service we provide is always of the highest quality. They ensure that new home buyers are treated fairly and are kept fully informed about their purchase before and after they sign the contract.
An updated version of the New Homes Quality Code comes into effect on 2 March 2026.
Customers who reserve a home:
- on or before 1 March 2026 will continue to be covered by the original New Homes Quality Code
- from 2 March 2026 will be covered by the updated New Homes Quality Code
Both versions of the code can be found on the NHQB website here.
NEW HOMES QUALITY CODE
The New Homes Quality Code is the code of practice of the housebuilding industry that aims to drive up the quality of new build homes and strengthen protections for customers.
Crest Nicholson is a registered developer with the New Homes Quality Code. If you need more information on the exact requirements of the Code, please refer to https://www.nhqb.org.uk/ or ask your sales executive.
OUR CUSTOMER CHARTER
Crest Nicholson has stringent measures in place to ensure that these levels of service are met and our commitment to you is demonstrated through our Customer Charter which sets out the level of service you can expect from us.
Our Customer Charter sets out our commitment to our customers.
